Nedi Store scamming through social media ads
By Britta Clark
The Better Business Bureau is warning consumers not to purchase from Nedi Store, an online retailer that may be advertising fake products on social media. The low prices look tempting, but spending money on its website might leave you with nothing to show for it.
Within the span of two weeks, BBB Serving Northern Nevada and Utah received 12 complaints and BBB Scam Tracker reports about Nedi Store — an average of almost a complaint a day. Consumers are purchasing from this company after seeing a social media ad, spend around $44 on average, and never receive their product.
Though the contact section of their website, lists a Richfield address, the location is a Motel 6 that is currently for sale.
One Utah consumer in Ogden found Nedi Store through Facebook ads. She ordered two items in May 2019. Two months have passed, and she has yet to receive her products or get a response from Nedi Store about when her order will be coming. She spent $60.
BBB encourages consumers to be aware of what online stores they patronize, noting that the amount of BBB Scam Tracker reports for online purchase scams went up 124 percent from 2017 (4,655 reports) to 2018 (10,450 reports).
How to avoid scam websites
—Watch for bad grammar. Bad grammar and misspelling simple words may indicate that a website was put up in a rush. Legitimate businesses generally put time into their web content to make sure it is readable for their customers. Bad English could also suggest that a company claiming to be based in the U.S. is actually foreign based.
—Be wary of perma-sales and pressure to purchase. Having items perpetually for sale is against FTC regulation because it misleads consumers into thinking they are getting a better deal than they actually are. Websites with constant sales, countdowns, and rapidly decreasing “live” inventory counts like Nedi Store are cause for concern. These tactics are designed to pressure you into buying immediately before your suspicion has time to set in. Take your time to consider a purchase, and research its legitimacy. It’s better to lose out on a deal than to lose your money.
—Look for cohesive design. Legitimate online shops take pride in the design of their sites. The logo, header, and product photos should be purposeful. Everything tends to follow a matching brand style. Be suspicious of stores with design elements that seem randomly thrown together. Be wary of product photos that are low quality, taken in different places, in different styles, and with different photo editing. This could be a sign that the images are stolen from other websites, and that the company doesn’t actually sell the item.
—Double-check the URL and page security. Secure websites start with “https” and have a lock icon on the purchase page. Don’t give your card information to any website without those items.
—Use a credit card. Credit cards offer more protection than debit, prepaid, or gift cards. If you never receive your order, you can often dispute the charges with your credit card company.
—Research the retailer. See what consumers are saying on bbb.org and other websites. Search the business in BBB Scam Tracker to see if anyone else has reported suspicious activity.
—Follow your gut. If something feels off, listen to that feeling and shop elsewhere!
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I received my order from the Nedi Store. The Game of Thrones dragon suncatcher. It is very pretty, well made, much larger than anticipated. I can understand why it took so long to arrive, it is definitely hand made. I read your story and got scared..so since I had buy protection from PayPal, I turned them in. My product arrived 1 week later.
How does that work.. because I used PayPal also
I did Reply to the cust support URL and was amazed they responded .However i wasnt aware its a foreign company and why they dont have a system set to say” out of stocks” on items? Reading Karyn comment they obviously exist and sending products out? I guess i’ll give it a few more days b4 i charge for refund.There still no tracking avail!!!
Dear Valued Customer,
First of all, we sincerely apologize to you for the delay in delivery of the products you ordered with us
FYI, shipping courier’s system has been overloaded that leads to an error due to a huge amount of orders recently, so maybe the courier updates the information a bit slowly (the stock availability of Sparkle White Sneakers is 2000 while the number of orders is 20 times). However, you don’t need to worry, we’ve already contacted the shipping agency to push the delivery. Hope you kindly understand and wait for some more days for its arrival.
Finally, we truly apologize for any inconvenience caused by the late shipping and would thank for your forgiveness on this matter. If you have any questions or concerns regarding your order please let us know.
Sincerely,
Jolly
Best of luck getting a package ma’am I have been waiting since July 1st
I have been waiting two months for an item I purchased. They sent me the tracking number then they say that it was in back order. Then they send me an email saying that they sent me a new tracking number. And I just replied to them and told them that if they didn’t give me my money back they was going to have a lawsuit